Faq
Frequently Asked Questions (FAQ)
We offer a wide range of garments including casual wear, formal wear, ethnic wear, activewear, and accessories for men, women, and children.
We provide a detailed size chart on each product page. Please refer to the chart to find the size that best fits you. If you're between sizes, we recommend sizing up for comfort.
Yes, we offer customization for select items. Please check the product page or contact customer service for more details about our tailoring options.
Our garments are made from high-quality fabrics, including cotton, linen, polyester, and silk blends. Specific material details are provided on each product page.
Care instructions are provided on each garment’s label. For general guidelines, we recommend washing garments in cold water and air drying to maintain fabric quality.
We accept returns and exchanges within 30 days of purchase, provided the items are unused, unwashed, and in their original condition with tags attached. Visit our Returns & Exchanges page for more details.
Delivery times depend on your location and the shipping option you choose. Typically, orders are processed within 1-2 business days, and shipping times vary between 3-7 business days domestically.
Yes, we offer international shipping. Shipping fees and delivery times will vary based on the destination. Please refer to our Shipping Policy for more details.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier’s tracking portal.
Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
We accept a variety of payment methods, including credit/debit cards, and UPI. For specific payment options, please refer to our Payment Methods section during checkout.
If you need to cancel or modify your order, please contact our customer service team within 24 hours of placing the order. Once the order has been shipped, cancellations or modifications may not be possible.
Yes, we have physical stores located in various cities. You can find the nearest store by visiting our Store Locator page.
Yes, we offer digital and physical gift cards. These make perfect gifts for friends and family. You can purchase gift cards directly from our website.
If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a return or exchange as per our policy.
We are committed to sustainability and are working towards incorporating eco-friendly materials and practices into our production process. Look for our eco-friendly labels on select products.
Yes, we do offer wholesale and bulk purchasing options. For more information, please contact our wholesale team at +91 9903582518 .
You can reach our customer service team via email at mail@carltronsportswear.in , phone at +91 81006 82518 / +91 9903582518 , or by using the live chat feature on our website.
Our customer service team is available from Monday to Friday, 9 AM to 6 PM. You can place orders on our website 24/7.
Yes, we provide alterations for certain items at an additional cost. Please contact our customer service for more details on how to avail of this service.